Privacy policy

Last updated: October 5, 2026

This Privacy Policy describes how Angela & Alan ("we," "us," or "our") collects, uses, retains, and shares personal information when you visit or purchase from https://angela-alan.com/ (the "Site"), or when you otherwise contact, communicate with, or interact with us (together, the "Services").

Please read this Privacy Policy carefully so you understand how your personal information may be collected and handled.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business operations, Services, legal responsibilities, regulatory requirements, or other operational needs.

If changes are made, the updated Privacy Policy will be posted on the Site and the "Last updated" date will be revised accordingly.

How We Collect and Use Your Personal Information

To operate, deliver, maintain, and improve our Services, we collect personal information from a number of different sources, as described below.

We may use your personal information to process and manage orders, communicate with you, provide customer service, meet applicable legal requirements, enforce our terms and policies, prevent fraud or misuse, and safeguard our customers and our business.

What Personal Information We Collect

Information You Provide Directly

Depending on the way you interact with our Services, you may provide information including:

  • Contact details, such as your name, address, phone number, and email address.

  • Order and transaction details, including billing information, shipping information, and payment confirmation.

  • Account details, including usernames, passwords, and other authentication or security information.

  • Information you submit when contacting our customer service team or communicating with us in another way.

Information Collected Automatically

When you access or interact with our Site, certain information may be gathered automatically through cookies, pixels, and similar technologies.

This information may include details about your device, browser, IP address, Site activity, interactions, and usage or analytics information.

Information from Third Parties

We may also obtain personal information from third parties that help us operate our Site and provide our Services.

These third parties may include service providers, payment processors, fulfillment partners, advertising or marketing partners, analytics providers, and social media platforms.

How We Use Your Personal Information

We may use the personal information we collect for purposes such as:

  • Processing, fulfilling, and delivering your orders, products, or services.

  • Sending communications concerning your account, purchases, orders, policies, or transactions.

  • Providing customer support and responding to questions, requests, or concerns.

  • Sending marketing or advertising communications where allowed by applicable law.

  • Identifying, investigating, and preventing fraud, misuse, unauthorized activity, and security incidents.

  • Complying with applicable legal, regulatory, tax, accounting, and compliance obligations.

Cookies

We use cookies and similar technologies to help operate our Site, enhance your browsing experience, understand how visitors interact with our Services, conduct analytics, and personalize content where appropriate.

You can control or disable cookies using your browser settings. Please be aware that blocking or restricting certain cookies may affect the functionality or performance of some parts of our Site.

How We Disclose Personal Information

We may disclose personal information to certain third parties when necessary to operate our business and deliver our Services.

These third parties may include:

  • Service providers and vendors that perform services for us.

  • Business, advertising, and marketing partners.

  • Affiliates or related companies that form part of our corporate structure.

  • Government bodies, regulators, law enforcement agencies, courts, or other parties where disclosure is required or permitted under applicable law.

We do not sell or share sensitive personal information without your consent where applicable law requires that consent.

Third-Party Websites and Links

Our Site may include links to websites, services, or platforms operated by third parties.

We do not control these third-party websites and are not responsible for their content, security, privacy policies, or practices relating to the handling of personal information.

We recommend that you review the privacy policy of any third-party website before providing personal information to that third party.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from minors.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us so you may request deletion of that information where appropriate.

Security and Retention of Your Information

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no form of electronic transmission or storage can be guaranteed to be entirely secure.

We keep personal information only for as long as is reasonably necessary to provide our Services, achieve the purposes for which the information was collected, comply with legal or contractual requirements, resolve disputes, and enforce our agreements and policies.

Your Rights

Depending on your country, region, or the privacy laws that apply to you, you may have certain rights relating to your personal information.

These rights may include the right to:

  • Request access to the personal information we maintain about you.

  • Request correction of personal information that is inaccurate or incomplete.

  • Request deletion of your personal information.

  • Request a copy of your information in a portable format.

  • Restrict or object to certain processing activities.

  • Withdraw consent where processing is based on your consent.

  • File a complaint with an appropriate data protection authority.

To exercise any privacy rights that apply to you, please contact us at info@angela-alan.com.

We may be required to verify your identity before completing certain requests in order to protect your personal information and prevent unauthorized access.

International Users

Your personal information may be transferred to, stored in, or processed in countries outside the country in which you live.

Where these transfers take place, we will process and handle personal information in accordance with applicable privacy and data protection laws.

Contact Information

If you have questions regarding this Privacy Policy, your personal information, or your privacy rights, you can contact us using the information below.

Store name: Angela & Alan
Company name: S&S DotCom VOF
Company number: 42008203
Warehouse Address: 411 Bell St, Piscataway, NJ 08854, United States
Company Address: prof. Johanna Westerdijkstraat 74, Badhoevedorp, NH, 117KM, Netherlands

Email: info@angela-alan.com
Phone number: +1 929-633-7928

We aim to respond to your inquiries within 24 hours.

Customer Service Hours
Monday to Friday: 9am - 6pm (ET)
Saturday and Sunday: Closed